Call us: 01480 810845

Mobile: 07824 324095

FAQ

What kind of services do you provide?

We offer a full cleaning service for private home owners, estate agents and landlords of residential property. We also deep clean commercial premises.

We clean domestic and commercial carpets. We also deep clean upholstery and curtains.

Are you and your cleaners insured?

Yes. We have a full Employers Liability cover of £10,000,000 and Public Liability cover of £2,000,000

What if something is damaged when my property is being cleaned?

We take enormous care to ensure that nothing gets damaged during the cleaning process. However, accidents can happen. If breakage, or damage, occurs as a result of our cleaning service, we will make every effort to have the damage repaired or replace the item.

Can I specify the day for the cleaning?

Yes, as we are in demand, we prefer to book a date and time for our people to arrive

Who will be doing the cleaning?

We are a small family business. We’ll probably get the boss, Mick, to do the job!

Do you move the furniture?

We’d rather you moved any precious items including small ornaments, lamps etc. If it’s something large like a sofa, we are happy to move it. If it’s especially large, we can work around it (unless we’re cleaning the carpets of course!)

How long will it take for my carpet or furniture to dry?

Carpets will be dry one hour after completion of the standard cleaning process. Upholstery may take longer – 2 to 4 hours, depending on the backing material.

How long before I can walk on my carpet?

You can walk on your carpet immediately but it is recommended that you limit walking on the carpet until it’s completely dry.

Are the products you use safe?

Yes. The products that we use are entirely safe and child/pet friendly. Our range of environmentally friendly and biologically active cleaning solutions, clean without compromising performance or safety.

What about pets and children?

NO, we don’t clean pets or children!!!

However, all the products that we will use are non-toxic, Eco-friendly solutions manufactured from 100% natural plant based materials. Pets and children are completely safe, although we do recommend that they are kept away from carpets and furnishings until they are completely dry.

Will your services help my allergies?

Yes. Having your carpet and furniture cleaned removes dirt and pollutants, which makes for a friendlier breathing environment.

Your carpets and curtains can trap pollen, chemicals, animal hairs, cigarette smoke and all sorts of horrible things like bacteria and fungii.

Having your furniture cleaned can be removed by having a professional, regular, clean.

 

Will you remove all my stains?

Some people imagine that we can remove everything. Spots and stains are very different.

A spot is a solid or liquid foreign material, removable by normal cleaning methods.

A stain is a foreign material that isn’t usually removed by normal cleaning methods.

Some stains are simply impossible to remove. Our cleaning technician will advise you whether he believes it’s removable or not. In some cases we can lessen the impact of the stain.

Does cleaning your carpet make it wear out faster?

No, dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.

Does your process restore the original feel of my carpet?

Yes, our process leaves your carpet fresh, clean, residue free.

 

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Our Address

High Street, Buckden
United Kingdom
PE19 5TB

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